Welcome, and thank you for your interest in SageRouter ("SageRouter," "we," or "us") and our website at https://sagerouter.ai/ ("Site"), along with our related websites, networks, applications, and other services provided by us (collectively, our "Service"). These Terms of Service are a legally binding contract between you and SageRouter regarding your use of the Service.
PLEASE READ THE FOLLOWING TERMS CAREFULLY. BY CLICKING "I ACCEPT," OR BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS, INCLUDING THE SAGEROUTER PRIVACY POLICY (TOGETHER, THE "TERMS"). If you are not eligible, or do not agree to the Terms, then you do not have our permission to use the Service.
These Terms provide that all disputes between you and SageRouter will be resolved by BINDING ARBITRATION. YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend your rights under this contract, except for matters that may be taken to small claims court. Your rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury, and your claims cannot be brought as a class action. Please review Section 19 ("Dispute Resolution and Arbitration") for the details regarding your agreement to arbitrate any disputes with SageRouter.
SageRouter operates a large language model aggregator where users may use the Site to access third-party application programming interfaces ("APIs") to use a variety of generative artificial intelligence models listed on the Site ("Models"). SageRouter may add or remove Models from the Service at any time.
You must be at least 13 years of age to use the Service. By agreeing to these Terms, you represent and warrant to us that: (a) you are at least 13 years of age; (b) you have not previously been suspended or removed from the Service; and (c) your registration and your use of the Service is in compliance with all applicable laws and regulations. If you are under 18 years of age, you must have your parent or guardian's permission to use the Service. If you are using the Service on behalf of an entity, organization, or company, you represent and warrant that you have the authority to bind that organization to these Terms and you agree to be bound by these Terms on behalf of that organization.
To access most features of the Service, you must register for an account. When you register for an account, you may be required to provide us or our authentication platform with some information about yourself, such as your email address or other contact information. You agree that the information you provide to us is accurate and that you will keep it accurate and up-to-date at all times. When you register, you will be asked to provide a password. You are solely responsible for maintaining the confidentiality of your account and password, and you accept responsibility for all activities that occur under your account. If you have reason to believe that your account is no longer secure, then you must immediately notify us at support@sagerouter.ai.
Access to the Service, or to certain features of the Service, may require you to pay fees for pre-paid credits that are linked to your account ("Credits"), along with payment processing fees and transaction fees. Before you pay any fees, you will have an opportunity to review and accept the fees that you will be charged. Currently, SageRouter requires users to purchase Credits to make API calls and access the Service, with a minimum and maximum purchase amount of $5 and $25,000 per transaction, respectively. Once purchased, refunds for unused Credits may be requested within twenty-four (24) hours from the time the transaction was processed. If no refund request is received within twenty-four (24) hours following the purchase, any unused Credits become non-refundable. To request a refund within the eligible period, you can use the refund button on the Credits page. The unused credit amount will be refunded to your payment method; the platform fees are non-refundable. Cryptocurrency payments are never refundable.
SageRouter reserves the right to expire unused credits three hundred sixty-five (365) days after purchase. When purchasing Credits, you will have the option to automatically add Credits to your account by charging the payment method of your choosing when your available Credits are below a threshold amount you have set on your account ("Auto Recharge"). If you elect the Auto Recharge option, you authorize SageRouter to automatically charge payments to your account. You may update or cancel Auto Recharge at any time through your account page.
SageRouter will charge the payment method you specify at the time of purchase. You authorize SageRouter to charge all sums as described in these Terms, for the Service you select, to that payment method. SageRouter accepts payment through our third-party payment processors, Stripe and Coinbase. All payments made through Stripe are in U.S. dollars, and payments made through Coinbase are through your crypto wallet. If you choose to pay using Coinbase, you represent and warrant that the cryptocurrency and source of funds for the cryptocurrency you use do not constitute the proceeds of a financial crime or any other crime under applicable law.
If SageRouter changes the fees for the Service, including by adding additional fees or charges, SageRouter will provide you advance notice of those changes. If you do not accept the changes, SageRouter may discontinue providing the Service to you.
You acknowledge that the Service enables you, your Authorized Users, and your customers access to Models provided by Model Providers. By accessing or using any Model through the Service, you agree to comply with the applicable terms for each Model ("Model Terms"). You are solely responsible for reviewing the Model Terms applicable to each Model before accessing or using that Model.
You will require that all of your Authorized Users and customers access and use the Service and Models only in accordance with this Agreement, any documentation provided by SageRouter, and the applicable Model Terms. You will be responsible for all acts and omissions of your Authorized Users, including any violation of applicable Model Terms.
You understand that Model Terms may be modified, supplemented, or replaced from time to time by the applicable Model Provider. Your continued access to or use of a Model after the Model Terms for that Model are updated constitutes your acceptance of such updated Model Terms.
SageRouter does not guarantee availability of any Model and provides you with access to the Models only on an "as-available" basis. Model uptime and performance are described in the applicable Model Terms.
SageRouter may suspend, restrict, disable, or terminate your access to any Model if we reasonably believe that you have violated, or may violate, any Model Terms, or if we are required or requested to do so by the applicable Model Provider. SageRouter disclaims all liability for any suspension, restriction, disabling, termination, removal, unavailability, degradation or modification of any Model arising from or related to Model Terms or the acts or omissions of any Model Provider.
You are solely responsible for selecting the Models you use, configuring your account settings, and determining whether each Model and the applicable Model Terms are appropriate for your use case, including any regulated, high-risk, sensitive, or customer-facing use.
Certain Model Providers do not authorize users in certain countries or organizations to access their Models ("Restricted Models"). You agree not to use the Service to access Restricted Models, including by circumventing geographic restrictions via VPNs or proxies. Any breach of this Section is considered a material breach subject to immediate suspension and/or termination.
As between yourself and SageRouter, these Terms govern the parties' rights and obligations with respect to the Service. The applicable Model Terms govern your access to and use of the applicable Model to the extent required by the applicable Model Provider.
You will promptly provide any information, certifications, notices, consents, or other materials reasonably requested by SageRouter to confirm or support your compliance with applicable Model Terms.
You may provide input into the Services ("Input") and receive output ("Output"). By making any User Content available through the Service, you grant SageRouter a non-exclusive, transferable, worldwide, royalty-free license to use, host, store, reproduce, transmit, and distribute your User Content solely in connection with operating and providing the Service. You retain copyright and any other proprietary rights in your Input. Some Models may store or train on your Inputs — where possible, SageRouter has opted out of model training with the Models it uses.
If you have opted into prompt logging, you grant SageRouter a worldwide, perpetual, irrevocable, non-exclusive, royalty-free right and license to host, store, transfer, display, reproduce, adapt, and distribute your User Content, in whole or in part, for purposes of providing the Services and for our own commercial and business purposes, including licensing your User Content in anonymized form.
Some features allow you to make User Content publicly available through hyperlinks or other functionality ("Shared User Content"). You agree that Shared User Content will be accessible by all individuals to whom you provide access.
SageRouter uses a hosted model for categorizing Inputs, which does not store or log any Inputs provided to it. You grant SageRouter a worldwide, perpetual, irrevocable, non-exclusive, royalty-free right to use your Inputs in anonymized form solely for tracking and sharing aggregate usage metrics.
You are solely responsible for your Inputs and the consequences of providing them. By providing Inputs, you affirm that you are the creator and owner of the Inputs or have necessary licenses, and that your Inputs do not infringe any third-party intellectual property or other rights.
SageRouter is under no obligation to edit or control Inputs that you or other users post or publish. SageRouter may at any time and without prior notice screen, remove, edit, or block any Inputs that in our sole judgment violate these Terms or are otherwise objectionable or illegal.
We strive to accurately provide to the Models the country of your originating request. However, due to limitations of available technology, it is not always possible to accurately represent your country of origin. You understand and agree that SageRouter is not responsible for any incorrect location reporting to the Models.
BY USING THE SERVICE, YOU AGREE NOT TO:
You may terminate your account at any time by contacting customer service at support@sagerouter.ai. If you violate any provision of these Terms, your permission from us to use the Service will terminate automatically, and any unused Credits will not be refunded.
SageRouter may in its sole discretion terminate your user account or suspend or terminate your access to the Service at any time for any reason, with or without notice. We also reserve the right to modify or discontinue the Service at any time (including by limiting or discontinuing certain features of the Service), temporarily or permanently, without notice. Except for termination due to violation of these Terms, any Credits remaining in your account upon termination will be refunded within thirty (30) days.
Please read the SageRouter Privacy Policy carefully for information relating to our collection, use, storage and disclosure of your personal information on the Site. The SageRouter Privacy Policy is incorporated by this reference into, and made a part of, these Terms.
SageRouter or third parties may distribute products, services, tools, or software functionality that interoperate with the Service ("Non-SageRouter Services"). Your use of these Non-SageRouter Services is solely between you and the applicable third-party provider. SageRouter is not responsible for any disclosure, modification, or deletion of User Content resulting from access by any Non-SageRouter Services.
For any changes to these Terms that materially modify your rights or obligations, we will provide you thirty (30) days advance notice via email or an in-product notification. Your continued use of the Service following receipt of notice constitutes your consent to these material changes. All other changes will be effective as soon as we post them to our Site.
The Service is owned and operated by SageRouter. The visual interfaces, graphics, design, compilation, information, data, computer code, products, software, services, and all other elements of the Service ("Materials") provided by SageRouter are protected by intellectual property and other laws. Except as expressly authorized by SageRouter, you may not make use of the Materials.
If you choose to provide input and suggestions regarding problems with or proposed modifications or improvements to the Service ("Feedback"), then you hereby grant SageRouter an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right to exploit the Feedback in any manner and for any purpose, including to improve the Service and create other products and services.
"Confidential Information" means information not generally known to the public that is made available by a Disclosing Party to a Receiving Party in writing and designated as Confidential. Confidential Information does not include information that: (1) becomes generally known without breach of any obligation; (2) was already known to the Receiving Party; (3) is lawfully received from a third party without restriction; or (4) was independently developed by the Receiving Party.
The Receiving Party will use the same degree of care to protect the Disclosing Party's Confidential Information as it uses for its own confidential information of like kind (but in no event less than reasonable care) and will use the Confidential Information only in connection with the Service.
You are responsible for your use of the Service, and you will defend and indemnify SageRouter and its officers, directors, employees, consultants, affiliates, subsidiaries and agents from and against every claim, liability, damage, loss, and expense, including reasonable attorneys' fees and costs, arising out of or in any way connected with: (a) your access to, use of, or alleged use of, the Service; (b) your violation of any portion of these Terms, any representation, warranty, or agreement referenced in these Terms, or any applicable law or regulation; (c) your violation of any third-party right; or (d) any dispute or issue between you and any third party.
THE SERVICE AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE ARE PROVIDED "AS IS" AND ON AN "AS AVAILABLE" BASIS, WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. THE SAGEROUTER ENTITIES DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE SERVICE, INCLUDING: (A) ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, OR NON-INFRINGEMENT; AND (B) ANY WARRANTY ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE SERVICE WILL CREATE ANY WARRANTY REGARDING ANY OF THE SAGEROUTER ENTITIES OR THE SERVICE THAT IS NOT EXPRESSLY STATED IN THESE TERMS. YOU ASSUME ALL RISK FOR ANY DAMAGE THAT MAY RESULT FROM YOUR USE OF OR ACCESS TO THE SERVICE. SAGEROUTER MAKES NO REPRESENTATION OR WARRANTY REGARDING ANY MODEL PROVIDER'S DATA HANDLING, RETENTION, TRAINING, SECURITY, AVAILABILITY, OR INTELLECTUAL PROPERTY PRACTICES.
SOME JURISDICTIONS MAY PROHIBIT A DISCLAIMER OF WARRANTIES AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.
IN NO EVENT WILL THE SAGEROUTER ENTITIES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR ANY OTHER INTANGIBLE LOSS) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICE OR ANY MATERIALS OR CONTENT ON THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY.
THE AGGREGATE LIABILITY OF THE SAGEROUTER ENTITIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF THE SERVICE OR OTHERWISE UNDER THESE TERMS IS LIMITED TO THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID TO SAGEROUTER FOR ACCESS TO AND USE OF THE SERVICE IN THE 12 MONTHS PRIOR TO THE EVENT(S) GIVING RISE TO THE CLAIM; OR (B) $100.
These Terms are governed by the laws of the State of Wyoming without regard to conflict of law principles. If a lawsuit or court proceeding is permitted under these Terms, then you and SageRouter agree to submit to the personal and exclusive jurisdiction of the state courts and federal courts located within Sheridan, WY.
In the interest of resolving disputes between you and SageRouter in the most expedient and cost effective manner, you and SageRouter agree that every dispute arising in connection with these Terms will be resolved by binding arbitration. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND SAGEROUTER ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.
Despite the provisions of Section 18.1, nothing in these Terms will be deemed to waive, preclude, or otherwise limit the right of either party to: (a) bring an individual action in small claims court; (b) pursue an enforcement action through the applicable federal, state, or local agency if that action is available; (c) seek injunctive relief in a court of law; or (d) file suit in a court of law to address an intellectual property infringement claim.
Any arbitration between you and SageRouter will be settled under the Federal Arbitration Act, and governed by the Commercial Dispute Resolution Procedures and the Supplementary Procedures for Consumer Related Disputes of the American Arbitration Association ("AAA"), as modified by these Terms, and will be administered by the AAA. The AAA Rules and filing forms are available online at www.adr.org, by calling the AAA at 1-800-778-7879, or by contacting SageRouter.
A party who intends to seek arbitration must first send a written notice of the dispute to the other party by certified U.S. Mail or Federal Express. SageRouter's address for Notice is: Sage AI LLC, 30 N Gould St #55688, Sheridan, WY 82801, United States. If the dispute is finally resolved through arbitration in your favor, SageRouter will pay you the highest of the following: (i) the amount awarded by the arbitrator, if any; (ii) the last written settlement amount offered by SageRouter prior to the arbitrator's award; or (iii) $1,000.
If you commence arbitration in accordance with these Terms, SageRouter will reimburse you for your payment of the filing fee, unless your claim is for more than $10,000, in which case the payment of any fees will be decided by the AAA Rules.
YOU AND SAGEROUTER AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
If SageRouter makes any future change to this arbitration provision, other than a change to SageRouter's address for Notice, you may reject the change by sending us written notice within 30 days of the change, in which case your account will be immediately terminated and this arbitration provision, as in effect immediately prior to the changes you rejected, will survive.
If Section 18.6 is found to be unenforceable or if the entirety of this Section 18 is found to be unenforceable, then the entirety of this Section 18 will be null and void, and the parties agree that the exclusive jurisdiction and venue described in Section 17 will govern any action arising out of or related to these Terms.
These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference into these Terms, are the entire and exclusive understanding and agreement between you and SageRouter regarding your use of the Service. You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, without our prior written consent. We may assign these Terms at any time without notice or consent.
By using the Service, you consent to receiving certain electronic communications from us as further described in our Privacy Policy. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that those communications be in writing.
The Service is offered by SageRouter, a product and service of Sage AI LLC, located at 30 N Gould St #55688, Sheridan, WY 82801, United States. You may contact us by emailing support@sagerouter.ai.